Topic: Goldstien Subaru in Colonie, NY (Read 6747 times)

H2OPolo19 · « **Reply #25 on:** March 17, 2009, 09:40:42 PM »

I don't think any of the dirt actually went anywhere... I was planning on taking it some where for a full inside/outside job (my carpets are all crapped up from the winter and I'm too lazy to clean it myself)

LarenF3D5 · « **Reply #26 on:** March 18, 2009, 09:24:47 AM »

Quote from: H2OPolo19 on March 17, 2009, 09:40:42 PM

I don't think any of the dirt actually went anywhere... I was planning on taking it some where for a full inside/outside job (my carpets are all crapped up from the winter and I'm too lazy to clean it myself)

There are few things as wholly right in this world as washing your car yourself, inside and out. Get some supplies and get your Zen on, you'll be happier about it.

flutyr525 · « **Reply #27 on:** March 18, 2009, 09:37:59 AM »

Quote from: LarenF3D5 on March 18, 2009, 09:24:47 AM

There are few things as wholly right in this world as washing your car yourself, inside and out. Get some supplies and get your Zen on, you'll be happier about it.

im very lazy myself and 90% of the time take it somewhere to get done or to a automatic car wash but laren is right in the odd satisfaction of looking at ones car after it has been washed personally

deadlydave · « **Reply #28 on:** March 18, 2009, 06:29:34 PM »

Quote from: flutyr525 on March 18, 2009, 09:37:59 AM

im very lazy myself and 90% of the time take it somewhere to get done or to a automatic car wash but laren is right in the odd satisfaction of looking at ones car after it has been washed personally

For the exterior, the best detailer around is probably Marty, PHotofixer here on the 'soc.

M2KS · « **Reply #29 on:** March 18, 2009, 06:44:11 PM »

I love this topic !! I have posted on Goldsteins before. My sales experience was 1st rate - no bs. Paul, who drives a Leggy GT and Aaron were awesome. But after going in once for service and several times for filters/parts (yeah now I use Fred thanks to this site) I realized there is a "culture" at Goldsteins. Its difficult to explain but I have been the victim of what I call "am I a f&$#ing mirage over here or are you just blind" syndrome. I don't get it. When a customer walks in, shouldn't they say "Hello, can I help you?" Not there, its like they don't want to be bothered. Exactly why I will not do my services there. Eff the lifetime warranty bs, like they'd go good for it anyway, ya right.

j13welder · « **Reply #30 on:** July 09, 2009, 10:07:54 AM »

I dropped my car off on fri 7/3 to have it looked at for lost power and low boost while im in va beach this week and they still no info on 7/9 and when i called to check on progress i was told service was busy and id get a call back. 2 hrs later and no call i call back and they cant even tell me if they have looked at it!

flutyr525 · « **Reply #31 on:** July 09, 2009, 10:33:00 AM »

Quote from: j13welder on July 09, 2009, 10:07:54 AM

I dropped my car off on fri 7/3 to have it looked at for lost power and low boost while im in va beach this week and they still no info on 7/9 and when i called to check on progress i was told service was busy and id get a call back. 2 hrs later and no call i call back and they cant even tell me if they have looked at it!

that sucks but is typical...is there a particular reason you went with goldstein? did you buy the car there and want to keep good on the lifetime warranty thing? thats the only reason any of our subarus go there and its only my sisters because she bought it there.

j13welder · « **Reply #32 on:** July 12, 2009, 06:28:36 PM »

I just picked my car up from goldstein and when i went over their first speed bump leaving i was and heard my trunk bounce up. My heart emediatly sank and i jumped out and looked and my trunk and sure enough my $300 12" pioneer sub is gone as is my radar detector. So i turn around and go back inside. When i spoke to someone they didn't seem to care and said i'll have to talk to service tomorrow (monday). My car has an automatic arming alarm even if you don't lock it it will arm in 60 sec. no wires are cut on the alarm, and it is in working order so how did my sub dissapear? They were looking at the turbo (which is shot) so why was the trunk popped in the first place and if it was closed why wasn't the alarm going off? I think a tech pulled an inside job.

mrplow83 · « **Reply #33 on:** July 12, 2009, 07:30:24 PM »

damn that sucks dude. I hope justice is served on your behalf. On a different note, I kept having an issue with a misfire on cylinder #2. Check engine light would come on, the car would misfire, but then it would go away. I explained my case multiple times to the service guys at Capitaland but they kept looking at me like I had four heads. Finally happened again, I brought it to Goldstein and they fixed the problem. Am I mad at Capitaland..no not at all, but I have never had a bad experience with the service department at Goldstein.

Now the sales douchebags when I was shopping for my Outback(back about 4-5 years ago) is a completely different story and even thinking about it pisses me off. Long story short, no respect amongst the sales people with the other sales people, tried selling me a broken vehicle, tried forcing me into a sale, and tried selling me an overpriced car. End of story

deadlydave · « **Reply #34 on:** July 12, 2009, 08:27:47 PM »

Quote from: j13welder on July 12, 2009, 06:28:36 PM

Theft story

Colonie Police, call them. Nothing helps sell cars like some boys in blue in the parking lot.

peter32892 · « **Reply #35 on:** July 12, 2009, 08:38:18 PM »

Quote from: deadlydave on July 12, 2009, 08:27:47 PM

Colonie Police, call them. Nothing helps sell cars like some boys in blue in the parking lot.

haha awesome idea dave.

deadlydave · « **Reply #36 on:** July 12, 2009, 09:11:35 PM »

In all seriousness. It's a case of theft, worth reporting to the authorities.

edit: Filing a claim with DMV might not be bad either, it'd be a shame for them to lose their inspector's license. I'm not saying these things just to discredit the dealership--it was probably a rogue mechanic. But, it might light a fire under their ass to find the guy if they had something to lose.

peter32892 · « **Reply #37 on:** July 12, 2009, 09:34:42 PM »

Quote from: deadlydave on July 12, 2009, 09:11:35 PM

In all seriousness. It's a case of theft, worth reporting to the authorities.

edit: Filing a claim with DMV might not be bad either, it'd be a shame for them to lose their inspector's license. I'm not saying these things just to discredit the dealership--it was probably a rogue mechanic. But, it might light a fire under their ass to find the guy if they had something to lose.

deffinetely, kind of like this Toyota dealership. http://consumerist.com/5308464/video-toyota-employees-taped-stealing-from-watching-porn-in-customers-truck

j13welder · « **Reply #38 on:** July 12, 2009, 10:21:56 PM »

i only went there cause i was in a rush, was leaving town and they were closest. I called the cops as soon as the guys inside made it clear they didn't care in the least. there were two sets of customers looking and they did look a bit curiouse. I was loud about the issue too.

I absolutly think it was a mechanic. one guy looked at me and said "if it was a tech he would have taken it in the shop" not in front of co workers he wouldn't.

Kavik · « **Reply #39 on:** July 13, 2009, 12:03:08 AM »

wow, i can't believe they've gone from neglegt and general stupidity to outright thievery....hope to hear about something good coming from reporting this!

flutyr525 · « **Reply #40 on:** July 13, 2009, 09:39:02 PM »

holy shit that sucks...oh man i would cause so much hell for that dealership if this was me, i hope to hell this works out for you

j13welder · « **Reply #41 on:** July 13, 2009, 11:00:04 PM »

I'm faxing over a list of shit that went missing

, with a dollar amount to replace it all in the AM. This morning i figured out they took a silver maglite(4D cel), my 12"sub(sub and box bought seprately),radar detector, leatherman supertool(multitool), 100pc socket set, and the key to my tool box at work(so i had to cut off the masterlock this morning to work). I demanded satisfaction today

and called them so many times they'll hear my voice while they sleep.

we'll see what they do.

peter32892 · « **Reply #42 on:** July 13, 2009, 11:11:29 PM »

Quote from: j13welder on July 13, 2009, 11:00:04 PM

I'm faxing over a list of shit that went missing , with a dollar amount to replace it all in the AM. This morning i figured out they took a silver maglite(4D cel), my 12"sub(sub and box bought seprately),radar detector, leatherman supertool(multitool), 100pc socket set, and the key to my tool box at work(so i had to cut off the masterlock this morning to work). I demanded satisfaction today and called them so many times they'll hear my voice while they sleep. we'll see what they do.

Good luck dude, hopefully you get everything replaced and then some. (ie subie bucks is always a good thing)

beat22 · « **Reply #43 on:** July 14, 2009, 06:05:25 AM »

Quote from: j13welder on July 13, 2009, 11:00:04 PM

I'm faxing over a list of shit that went missing , with a dollar amount to replace it all in the AM. This morning i figured out they took a silver maglite(4D cel), my 12"sub(sub and box bought seprately),radar detector, leatherman supertool(multitool), 100pc socket set, and the key to my tool box at work(so i had to cut off the masterlock this morning to work). I demanded satisfaction today and called them so many times they'll hear my voice while they sleep. we'll see what they do.

it actually makes me sick that a tech did that, i would never dream of stealing something from a customer who trusted there car/belongings to me

Kavik · « **Reply #44 on:** July 14, 2009, 07:49:25 AM »

i just hope they do the right thing and make it good without fighting it, it'd be a bitch to prove that you had the stuff in the car if it came down to that.

j13welder · « **Reply #45 on:** July 17, 2009, 07:27:31 AM »

I've got paper work on the radar detector and the sub so thats provable but as for my sockets, maglite,and leatherman no peper work. So the saga is ending, the f*%kers only want to give me $300. So after speaking with my ins. (no deal, 500 duduct.) and the folks for advice, i have no choice but to take the $.

Even better than the thievery is the fact that after being told my turbo was "most likely bad"

and i get one for $100 i rip the old one out to find is just perfect !!!

So i take out the uppipe and as soon as i pull it out i hear a thunk inside it; as i flip it over the same sound and now i can see the cat material sliding into the turbo flange opening thus blocking the turbo from getting any exhaust and the motor from too much back pressure. Any one think that would make a car slugish and loose power???

Not only are they thieves but they are f#$king incopotant morons and bad mechanics to boot!

Kavik · « **Reply #46 on:** July 17, 2009, 09:35:11 AM »

sons o' bitches! i was afraid that's what was gonna happen with the loose odds and ends that were missing....

but, paying you anything has to come with a receipt from them, right? that's admission of guilt. in my totally unprofessional opinion i'd say that means you can smear the hell out of their name very publicly without it being 'slander'

curious, did it look like they even took anything apart to diagnose your turbo?

flutyr525 · « **Reply #47 on:** July 17, 2009, 10:11:21 AM »

wow that sucks horribly but at leat you got something. i have a stock wrx uppipe out of my 04 with a partially cut off bolt if you want it for free...let me know

j13welder · « **Reply #48 on:** July 17, 2009, 09:58:11 PM »

They wouldn't even let me pick the check up they're mailing it!!!

As for the uppipe, i just heat wrapped my new turboXs catless and installed it i'm waiting for my studs and gaskets to get here so i can put it all back together. I'm debating on what to spend the $300 on

j13welder · « **Reply #49 on:** July 18, 2009, 10:38:38 PM »

Well she's back together and it's like i have a whole new car. At first she had boost fluxuations when i bought her (the honeycomb bobbing up and down) then slowly lost power almost un-noticably over the last year till i said wtf? Now that i have polished the turbo intake port and put the uppipe on the boost is solid, constant, and there is almost no lag. I drove all the way up to exit 12 to the fair with a

grin ear to ear.

CLEARLY the turbo is NOT bad and the catt. blocking the turbo flange was the issue, so it is clear to me that GOLDSTIEN SUBARU FUCKING SUCKS DONKEY BALLS and i will shit talk them till i die, I want to fight their service manager. The techs clearly don't know how to do thier job, mabey they should try somthing easier like shoe sales or somthing.

Author Topic: Goldstien Subaru in Colonie, NY (Read 6747 times)